Last Updated: July 11, 2026
1. Introduction
Your privacy is important to us. This Privacy Policy explains how Ziyarah Al-Masjid collects, uses, stores, and protects your personal information.
2. Information We Collect
Depending on how you use the App, we may collect:
Personal Information
- Name
- Email address
- Mobile number
- Profile photo
- Country
- Preferred language
Account Information
- Login credentials
- Authentication tokens
- User preferences
Device Information
- Device model
- Operating system
- App version
- Device identifier
- IP address
Location Information
With your permission:
- Nearby mosques
- Prayer locations
- Mosque directions
Location permission may be disabled at any time.
Donation Information
For donations:
- Donation amount
- Donation campaign
- Payment status
- Transaction reference
We do not store full credit card information. Payments are securely processed by authorized payment providers.
Event Information
- Event registrations
- Attendance records
- Volunteer participation
- Ticket information
Poll Responses
If you participate in polls, we may store:
- Selected answers
- Submission time
- Poll statistics
Usage Data
Including:
- Pages visited
- Features used
- Login activity
- Crash reports
- Performance analytics
3. How We Use Information
We use your information to:
- Create your account
- Authenticate users
- Provide mosque services
- Process donations
- Register for events
- Improve the App
- Send notifications
- Prevent fraud
- Respond to enquiries
- Generate anonymous statistics
4. Sharing Information
We may share information with:
Participating Mosques
Only information necessary to:
- Manage registrations
- Verify donations
- Contact attendees
Payment Providers
For secure payment processing.
Service Providers
Such as:
- Cloud hosting
- Notification providers
- Analytics providers
- Customer support systems
Legal Authorities
Where required by law.
5. Data Security
We implement appropriate security measures including:
- Encryption in transit (HTTPS/TLS)
- Secure authentication
- Role-based access controls
- Regular system monitoring
- Secure cloud infrastructure
No online service can guarantee absolute security.
6. Data Retention
We retain personal information only as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
- Maintain financial records
- Prevent fraud
7. Your Rights
Subject to applicable law, you may request to:
- Access your personal data
- Correct inaccurate information
- Delete your account
- Withdraw consent where applicable
- Request data portability
- Object to certain processing activities
8. Cookies & Analytics
The App may use:
- Authentication tokens
- Analytics tools
- Performance monitoring
- Crash reporting
These technologies help improve the App experience.
9. Children's Privacy
The App is not intended to knowingly collect personal information from children without appropriate parental or guardian consent where required by law.
10. International Data Transfers
Your information may be processed in countries where our service providers operate. We take reasonable measures to ensure your data receives appropriate protection in accordance with applicable laws.
11. Account Deletion
Users may request deletion of their account through the App or by contacting the administrator. Some information may be retained where required for legal, financial, or regulatory purposes.
12. Changes to This Privacy Policy
We may revise this Privacy Policy periodically. The latest version will always be available within the App and on the official website.
13. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact the App administrator using the contact details provided within the App or on the official website.